Shimla hotel booking remains full the entire year irrespective of time but which hotel enjoys the maximum bookings depends completely on the choice of the customer. To lure more customers to book your 3 star hotel in Shimla you need to make them feel special. Here are the tips for hotels to make guests feel special.
Personalize
It is not easy to impress the clients these days especially the ones who avail honeymoon package for Shimla. You ought to follow the cookie cutter business approach if you really want to be leader in your respective field of business. Make your clients realize that you really care for them. This you can do by spending some time and effort to know what they like and dislike. Address them by their respective names and let them enjoy the welcome call or welcome drinks or anything like that. You can get the templates made and just fit in the names of your guests to make them feel special.
Deals
This is a natural human tendency to get lured by the deals that you have to offer them. Not only does it boost their intention to avail the opportunity but at the same time it makes them feel special as not all are given the deals. You can therefore give your most loyal customers the exclusive access to the coupon codes as well as discounts that they can avail while making their next stay at your hotel.
Special Occasions
It is but obvious that the clients while checking in to your hotels provide you an identity card. If not much, then you can at least get to know the birth dates of your guests from the same. You can make use of this information to charm your guest by simply sending them a wish of email on their birthdays. This will make them feel special and valued. Also, you can send them greetings of the festivals and days like mother’s day, father’s day etcetera.
All in all, these are the tips for hotels to make guests feel special that you must follow.